(1) you confirm that you have read and understood the Customer Terms and the Electronic Terms And Conditions applicable in addition to the terms and conditions herein. . In the event of a conflict between the terms and conditions herein and any other relevant terms and conditions, the terms and conditions herein will prevail to the extent of such conflict. The use of the Service will constitute your agreement to and acknowledgement of these terms and conditions as well as the acknowledgement of all the inherent risks in the transmission of eStatement via e-mail.

(2) The provision of this Service is at the Bank’s discretion, and such Service may be modified, suspended, withdrawn, cancelled or discontinued by the Bank at any time. In the event of such modification, suspension, withdrawal, cancellation or discontinuance of the Service, the Bank shall notify you and shall revert to sending the statements in paper format to your last mailing address appearing on the Bank’s record. In the case of eStatement via email, the eStatement shall be attached together with the email notification. Once the Service is provided to you , the Bank will cease to provide the customer with printed and mailed statements.

(3) You are deemed to be the owner and designated user of the Designated Email and you represent and warrant that you have taken all necessary security measures and precaution to ensure that the Designated Email is not accessed by any unauthorized party. You hereby release us from any liability whatsoever resulting from any unauthorised assess from any party. You agree and confirm that the Bank does not warrant the timeliness, security, confidentiality or availability in the transmission of the eStatements to the Designated Email.

(4) You may terminate the Service at any time by submitting a request via Phone Banking. We may upon the receipt of the termination of the subscription to the Service revert to sending the statements in paper format to the last mailing address appearing on the our records.

(5) The Bank’s system of transmission of the eStatements are proprietary to the Bank and you agree to the non-exclusive sublicence of the system granted by the Bank for use of the Service. You are aware that any unauthorized use of the system by the customer or through parties (whether authorized or unauthorized by you ) may result in civil action being taken against you by the Bank. You shall not (whether by yourself or otherwise) re-engineer, modify, disseminate, copy, decompile any software within the system or otherwise owned or provided by the Bank.

(6) You are required to check all eStatements for any unauthorized transactions. If you are aware of any unauthorized transaction(s) on any of the eStatements, you must notify the Bank as soon as reasonably practicable but in any event not later than the stipulated applicable time period specified in the eStatement and/ or in the welcoming email. Any applicable time periods within which you must notify the Bank of any unauthorized transaction(s) shall begin on the statement date printed on the relevant eStatement regardless of when you accesses or opens the eStatement.

(7) You are aware that the Bank never makes any request from the you to provide your account or security details via email. Where the customer has requested for eStatement to be sent to your Designated Email, you acknowledge that the eStatement can be accessed/viewed normally by accessing your email account as the eStatement will be sent to your Designated Email address. You are responsible for checking the eStatement for any unauthorized transactions and that if you are aware of any unauthorized transaction(s) on any of the eStatements, you must immediately notify the Bank. The first 12 digits of the card no will be masked as a security precaution. If you are aware or if you suspect that the details of the eStatement is known to someone else or compromised in any manner, you must notify the Bank immediately.

(8) You agree that from time to time the Bank may advertise its products and services, and those of other companies in the Standard Chartered Bank Group, through the eStatement Service.

(9) You acknowledge that the Bank will use its best endeavours to ensure the security of the Service. Notwithstanding the foregoing, you agree that the Bank shall not liable in any manner for any disruption, unavailability of the Service, communication, electrical or network failure that may result in the eStatements being incomplete, unavailable or delayed in transmission. You acknowledge that the use of and the transmission of information via email may not be guaranteed to be secure and that the information transmitted may be liable to errors, viruses, delay, interception, modification or amendment by unauthorized persons, the transmission may be disrupted, interrupted, delayed or incorrect. You will not hold the Bank responsible for any errors, viruses, delay, inaccuracy, losses, damages whatsoever arising from or in connection with the customer use of the Service including but not limited to any interception, modification or amendment, disruption, interruption, delay or inaccuracy of e-mails or internet transmission or other communication equipment or facilities. For the avoidance of doubt, the Bank shall not be responsible for any losses suffered whether direct, indirect, consequential, or special loss, even if the Bank shall have been advised of the same.

(10) You will not hold the Bank responsible for any consequences that may arise as a result of any online communication between you and the Bank which may be lost in transmission (whether in whole or in part).

(11) You acknowledge and agree that the Bank shall have the right to amend any term(s) of this agreement at any time by giving such notice in writing to the customer, whether by mail, facsimile, e-mail notification or otherwise or by placing prominent notices at the Bank’s offices or branches and you agree to be bound by the same.